5 Star rating from jimmy mcdaniel, Happy customer

Im an over road truck driver. I was in another state on Wed, July 1st, when I spoke to Tom on the phone. I told him what I was looking for/ needing as far as trailer.
Tom explained, to me, the few options he had available that would meet our needs.
I went in on Thursday, July 2nd. Tom showed us the trailer options. We chose the 20 ft utility trailer as Tom informed us it would only cost about 100 more.
We filled out finance paperwork, but did not get approved.
They have another program called QuickLease. Tom put us in touch Melodie “Mel”. She was very professional, honest about the program, helpful, made the process easy.
We returned to pick up trailer thursday afternoon. Tom was busy with another customer. He said it could take a while.
Another salesman, Gavyn, stepped in and told Tom he would help us. Tom told him he could take over the sale. Gavyn told Tom he didn’t need take over the sale, it was just paperwork. Gavyn completed the process.
After hooking up the trailer, we noticed turn signals and brake light were not working. Gavyn asked a service man to help us. I didnt get his name, but he came out and tested all the lights on the trailer and connections on the car… turns out may be car fuses. I offered to pay for his time, but they declined.
With all that being said, Ive read some of the negative reviews. I DID NOT EXPERIENCE ANYTHING BAD. The customer service (Gavyn stepping in to help Tom so we wouldnt have to wait or comeback), care, and professionlism I received was top notch. I will definately purchase from them again.

More customer reviews

Jason Bolton
I had a great experience with Phil’s Trailer Sales. JW and the entire crew did an outstanding job repairing my trailer. They got me back on the road… Read more
Pedro Ortiz
I couldn’t be happier with my experience! John and Gavyn were friendly, honest, and incredibly helpful throughout the entire process. They made… Read more
Yosi Villegas
John and Gavyn were outstanding to work with! They made the entire trailer purchase smooth, easy, and stress-free from start to finish. They were… Read more
Dalton Moore
John Maxwell, very professional and gets things done in a timely manner.
Matthew Kuehn
John was very helpful with everything Definitely made buying a trailer easy. Go check out Phil's Trailer Sales!
Lawnco Wftx
John Maxwell was just awesome. This was our first trailer purchase and he made it happen and we are just pleased beyond measure. Thanks John and… Read more
Caden Holochwost
We work in the concrete business. Our trailers need to be quality and built to last. Phil’s Trailer Sales is our go to. Ask for John Maxwell and tell… Read more
Steven Moore
John Maxwell hooked us up with a new 6x12 utility trailer. And working another. Thank you John!
Toby Stanberry
Mr. John Maxwell and Mr. Gavin in Sales are second to none. I arrived at approximately 3pm. I was hooked up and rolling at 515. These folks are the… Read more
Cade Carlson
First class service. Excellent products. Go buy a trailer from Phil’s!
Martin Angel
Very pleased with my purchase and interaction they got me squared away quick and made everything simple would definitely buy here again
jimmy mcdaniel
Im an over road truck driver. I was in another state on Wed, July 1st, when I spoke to Tom on the phone. I told him what I was looking for/ needing… Read more